In Case of Emergency

If you (or a person in your care) experience a life-threatening, medical emergency, you should call 911 immediately for help. 911 should be also be called in circumstances where moving the patient will result in greater harm to him or her. 911 operators are trained to ask questions to assess the condition of the patient and dispatch the proper EMS personnel to help. They will also provide you with instructions on what you should do until EMS arrives.


If you are uncertain if you have a medical emergency, please contact us at 423-844-6700. Our providers are available to speak with patients of Internal Medicine and Pediatrics 24 hours a day, seven days a week. If you call after hours, our answering service will take your number, and the provider on call will contact you shortly. He or she will talk with you about the symptoms being experienced and recommend a course of action (which might be treating symptoms, filling a prescription, going to an emergency room, or calling 911).


  • Anaphylaxis (Severe Allergic Reaction)
  • Chest Pain (Heart Attack)
  • Coma (Unresponsive)
  • Confusion
  • Drug Overdose
  • Heat Stroke
  • Slurred Speech (A Sign of Stroke)
  • Stroke
  • Sudden Blindness (A Sign of Stroke)
  • Vomiting Blood
  • Serious Burns
  • Bleeding that Cannot Be Stopped
  • Broken Bones Protruding through Skin
  • Broken Leg


American Association of Poison Control Centers, 800-222-1222

Red Cross First Aid Training Programs